Keystone Utility Systems has been chosen by the City of Sheridan, SAWSJPB and Mueller Systems as their authorized contractor to upgrade water meters within the City/SAWS water service area. This is an important project because most Sheridan-area water meters are 20 years old and in need of replacement. The cost of installation and the new meter is covered by the City/SAWS and your water service will only be interrupted for approximately 15-30 minutes.
Every City of Sheridan and SAWS water customer will be required to have a new water meter or endpoint installed by Keystone Utility Systems to maintain their water service, but if your meter is located in an outdoor pit/vault, you will not need an appointment. A letter will be mailed to you explaining the process for your specific meter and detailing who will need a scheduled appointment.
If you have received a letter, or to inquire about your meter replacement process, please contact us on our toll free number ASAP at 1-877-587-2279 on weekdays or email firstname.lastname@example.org
Keystone Utility Systems has a 24-hour live answering service for after hours. If the hours to call in are not convenient, please call after hours and leave a message with the answering service. Be sure to leave the best contact number and time to call. If you choose to send an email, please provide several scheduling options along with a time and phone number. If needed, our project staff will reach out to you at your convenience